Rutronik has expanded the local support structures for its Rutronik24 sales concept which focuses on companies with small to medium-sized component needs. It has established support teams in thye UK along with Italy, France, Switzerland, Belgium, Luxembourg and the Netherlands. In the past, only customers in Germany had their own Rutronik24 sales team.
Rutronik24 is focusing primarily on an extensive range of e-commerce tools on the rutronik24.com platform. With it, customers can design their workflows to be more efficient, saving time and costs as a result.
Five employees are available to support outside and inside sales for Rutronik24 customers in Great Britain, Ireland and Scotland. From the Rutronik branch office in Bolton, they support and consult with customers on site or by phone. The international Rutronik24 sales team works under the leadership of Tilo Rollwa, Director e-commerce at Rutronik.
Rutronik24 focuses on small to mid-sized companies as well as on large corporations with medium-sized component needs. Its basis is the Rutronik24.com e-commerce platform that gives customers access to the entire range of Rutronik products with over one million items from every product segment.
The intelligent search functions and manner in which components are categorised, e.g. by high runners or preferred products, is a valuable orientation aid for developers and purchasing agents. Additional support is provided by the Online Product Consultant or the relevant product specialist. The mass quotation tool is ideal, especially for assembly companies. It allows customers to simply upload their own bill of materials for an order or a quote and receive all relevant information about the products, such as prices, store inventory, lead times, packaging units, etc. in just a matter of seconds. All products offered are from official Rutronik franchise partners.
“Many companies have a large catalogue. We also offer real support and orientation assistance from component selection to delivery, providing a clear overview of all orders”, explains Tilo Rollwa. “This has already convinced many companies in Germany. This is why we are now also available locally with a personal contact in Italy, France, Great Britain, Switzerland and the Benelux region. Our goal is to have a global presence with Rutronik24 just as we do with Rutronik”
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