Mouser Electronics has expanded its global footprint by opening a Japan Customer Service Centre, located in Tokyo. It will provide customer service and local technical support as Mouser establishes a deeper collaboration with its local manufacturer partners. The distributor now has 21 offices worldwide, with eight locations in Asia Pacific.
Mouser has been offering services to customers in Japan through its website and through its other offices across Asia.
“In Japan, our business grew 36% last year, and our customer base grew 23%,” stated Glenn Smith, Mouser Electronics’ President and CEO. “Japan has always been a pioneer in robotics and automotive technologies, and we look forward to being able to serve engineers in Japan with the world’s newest semiconductors and electronic components from our vast lineup of the world’s leading manufacturers. We will provide one-stop shopping with a fast delivery time of about three days.”
“Unlike many distributors that focus on volume, Mouser focuses on new technology and new design,” he continued. “As volume production shifts to China, Japan has seen increasing numbers of design engineers with innovation-driven projects. Small- to medium-production quantities and leading-edge designs are becoming the core of Japan’s electronics market, and it is important for us to have a local presence here in Japan.”
“When it comes to new technologies, new products and faster time to market, we want customers to think Mouser,” said Mr. Smith. “We also are seeking to establish closer cooperation with Japanese brands to penetrate their products into more designs globally via our platform.”
Kagami Baraki: The Mouser Japanese team perform the traditional celebration ceremony by opening a barrel of sake. Glenn Smith, President and CEO of Mouser Electronics and Mark Burr-Lonnon, Vice President, Asia and Europe add their muscle.


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